Northstar: Q3 2026 Growth Report
Northstar · Growth Report

Q3 2026 in review

Prepared for the board
1 October 2026
New MRR
$184k
▲ 23% QoQ
Active accounts
9,420
▲ 1,260
Net retention
118%
▲ 4 pts
Logo churn
2.1%
▲ 0.3 pts

Monthly recurring revenue

New vs. expansion MRR, $ thousands

What moved the numbers

Three things that mattered this quarter
  • Self-serve onboarding cut time-to-first-value from 4 days to 9 hours, lifting trial conversion by 6 points.
  • The annual plan launched in August now accounts for 41% of new revenue and improved cash collection.
  • Churn rose slightly as a 2024 enterprise cohort came up for renewal; three of five renewed, two downgraded.

By segment

New MRR, quarter
SegmentMRRQoQ
Startup$71k+18%
Mid-market$83k+31%
Enterprise$30k−7%
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